Friday

....what you need to know about mPulse

MPulse is another prepaid plan MTN Nigeria presented for its high schooler customers or guardians with adolescent kids. The arrangement guarantees high information offers for simply minimal expenditure focusing on young people. As per MTN, you must be between the ages of 9 – 15yrs to meet all requirements for the arrangement and get up to 1.2GB for just With this arrangement, MTN has demonstrated Nigerians by and by about its dedication to help and prepare youthful Nigerian in school to have easier access to internet at an avoidable amount. MTN MPulse Benefits Apart from the huge data bundles, teenagers will also enjoy lots of benefits and offers from the company while on this plan. There will be Special Birthday rewards and National calls will be charged at just 15k/sec, enabling them to call their parents. N200 Birthday Reward: While on MPulse, customers will be rewarded with a birthday gift of N200 only on their birthday. Free WhatsApp : MTN is also offering free WhatsApp service for 7 days every month for teenagers. This will enable them to chat with their parents and classmates. However, they do have to recharge N100 every month to enjoy this. Bonus On Recharge Every Week: Customers will also enjoy 10MB on every N100 recharge , 20MB on every N200 recharge. The bonus MB has a 7-day bonus validity (you have to use it within a week). NB: This only applies to the first recharge in a calendar week (7 days). Parent-Child Link: Parents can also get in on the fun by linking their child’s number to her/his number and automatically share airtime/data on a weekly/monthly basis. MTN MPulse Website And How To Register Simply go to www.mtnonline.com/mpulse in your browser, you can register by choosing if you’re a Student or Parent and enter all the information required to register. The website has everything primary, junior and senior secondary school students to enhance their knowledge. It offers free preparation materials and past questions for popular nationwide exams like JSCE, WAEC, JAMB, Post UME and Common Entrance. You will also find tutorial videos. MTN NPulse Data Plans For now, there are just two data plans and students can choose from any of the data plans below depending on their budget. 350MB for N50 (weekly plan): send “350” to 344 1.2GB for N150 (Monthly plan): send “351” to 344 Alternatively, you can dial *344# and follow the prompts. How To Migrate To MTN MPulse Plan To join the gang without visiting the company’s website simply dial *344*1# from a new or existing MTN SIM. Or you can send ‘mPulse’ to 131 as a text message. Alternatively, you can Download MyMTNApp from the Play Store and go to tariff plan and select mPulse. Mtn MPulse Top Questions and Answers You should know According to Mtn Nigeria, this is everything you should know about Mtn Mpulse. Q. Who can migrate to MTN mPulse? A. ALL MTNN Pre-Teen and Teen customers between the age bracket of 9 and 15 years can migrate to MTN mPulse tariff plan. Q. What do I stand to enjoy if I migrate to mPulse tariff plan?A. You will enjoy the following: • 25MB WhatsApp data bonus on the first recharge in a calendar month. • Data Bonus on the first recharge in a calendar week. • N200 airtime reward on your birthday Q. How much will I be charged for migrating to mPulse? A. You will NOT be charged for migrating into mPulse tariff plan if it is your first migration in 30 days. Subsequent migrations within the same month will attract N100 migration fee. Q. How can I recharge airtime on my mPulse plan? A. Customers will be able to recharge their Mtn mPulse account balance by dialling *555*PIN# . Q. How can I check my Mtn mPulse airtime balance? A. Customer will be able to check their airtime balance by dialling *556#. Q. How do I subscribe to the Mtn mPulse weekly and monthly special data bundle plan? A. You can subscribe to any of the mPulse Special Data bundle by doing any of the following: • For Weekly bundle of 350MB, send 350 to 344 • For Monthly bundle of 1.2GB, send 351 to 344 • Dial *344# and then, select data bundle of choice from the menu. • From mPulse website, from the drop-down menu of student dashboard, select data bundle of your choice from the list of bundles. Q. Will I be able to cancel auto-renewal anytime? A. Yes, you will be able to cancel auto-renewal on your bundle anytime by sending the opt-out keyword to 131. Q. How much will I be charged for subscribing for mPulse Special weekly or monthly data bundles? A. For the Weekly bundle, you will be charged N50 and the Monthly bundle will be charged at N150. Q. What is the validity of the special data bundle? A. The weekly and monthly special bundles will be valid for 7days and 30 days respectively. Q. What will I get after subscribing to the special bundle? A. For the Weekly bundle, you will be credited with 350MB and 1.2GB for the Monthly bundle. Q. How do I check my special data bundle balance? A. You will be able to check your data bundle balance via the following channels: • Dialling *344*2*2#. • MyMTNApp Q. Can I purchase the mPulse special data bundle multiple times? A. Yes, you can activate any of the mPulse special data bundle multiples times BUT the data bundles purchased will have its own unique expiry date. Q. If I have mPulse Special data bundle and regular data bundle active, which bundle will deplete first? A. If you have mPulse Special data bundle and regular data bundle active, then your browsing on mPulse website will be charged from your mPulse special data bundle and when you have finished the bundle, your data charges while on the website will be charged from your regular data bundle. However, if you have mPulse Special data bundle and regular data bundle active, then your browsing on other websites will be charged from your regular data bundle and when you have finished the data bundle, your data activity will be suspended until you buy another regular data bundle or opt in for PAYG browsing. Q. Will my mPulse Special data bundle autorenew? A. Your mPulse Special data bundle will only auto renew on the day of expiry if you selected ‘Recurrent Purchase’ at the time purchase and as long as you have enough airtime. Q. What happens if I exhaust my mPulse Special data bundle before the renewal date and do not have any other bundle? A. As soon as you exhaust your data bundle before the expiry and do not have any other active data bundle, your data access will be suspended and you will not be able to browse again. To continue browsing, you will need to do one of the following: • Buy another mPulse data plan by dialling *344*2# to continue browsing on mPulse website • Buy another regular data bundle by dialling *131*1# or *904#, • Borrow data by dialling *606# • Opt-in for a Pay As You Go browsing by dialling *131*200# to continue browsing from your airtime @N3/MB Q. Will I be able to roll over my unused main data bundle? A. Yes, you will be able to roll over any unused main data bundle as long as you buy another bundle before the current bundle expires or within the allowed grace period after the bundle expires BUT you will NOT be able to roll over any unused data bonus. Q. I have 500MB left after my bundle expired. Will I be able to use it within the rollover period? A. No, you will not be able to use it within the rollover period until you renew the bundle or purchase another bundle of the same category. Q. Will I be able to rollover my unused data bonus? A. No, you will not be able to roll over any unused data bonus even if the bundle auto-renews before expiry, upon expiry or within the applicable rollover period. Q. Can I share my MTN mPulse Special Data bundle? A . No, you will not be able to share your mPulse Special data bundle. Q. Will I be able to browse from my airtime automatically after exhausting my data bundle? A . You will be able to browse from your airtime after exhausting your data bundle BUT you will be required to opt in before you can browse from your airtime at Pay As You Go rate. Q. How can I stop auto-renewal of my special bundle? A. You can stop auto-renewal by sending the opt-out keyword NO350 to 344 for weekly bundle or NO351 to 344 for a monthly bundle. Q. How much bonus will I receive on my recharge? A. You will receive 25MB for WhatsApp ONLY on your first recharge of N100 in a month and Free 10MB on N100 recharge or 20MB on N200 or more ONLY on your first recharge in a calendar week. Q. Will I be able to receive the free data bonus if I recharge using share n sell? A . No, you will be able to receive the free data bonus when you recharge via physical, logical, on-demand, VTU and DYA channels. Q. What is the validity of the free WhatsApp bonus on recharge? A. The free WhatsApp bonus will be valid for 7days. Q. Will I be able to use the free WhatsApp bonus to browse all social App? A. No, the free WhatsApp bonus can only be used on WhatsApp. Q. Will I be able to rollover my unused WhatsApp bonus on my next recharge after 30days? A. No, you will not be able to roll over any unused WhatsApp bonus after expiry. Once the bundle expires, all unused data bonus will be cleared from the dedicated account. Q. Will I be able to receive the free WhatsApp bonus if I recharge using share n sell? A . No, you will be able to receive the free WhatsApp bonus when you recharge via physical, logical, on-demand, VTU and DYA channels. Q. If I have free WhatsApp bonus, active paid WhatsApp bundle and regular data bundle, which of them will be charged first? A. Your WhatsApp charges will be charged first from the WhatsApp bonus, then WhatsApp bundle after which it will be deducted from regular data bundle. Q. Who is eligible to receive the free N200 airtime birthday reward? A. Only mPulse customers that are 15years and below are eligible to receive the free N200 airtime birthday reward on the day of their birthday. However, after your 15th birthday, you will not be eligible to receive the free N200 airtime bonus again on the day of your birthday. Q. How many times will I receive the N200 birthday reward? A . You will be able to receive the birthday bonus ONCE a year and on the day of their birthday. Q. What do I need to enjoy the birthday reward? A . To enjoy the birthday reward, you will need to provide your name and date of birth via the following channels: • On mPulse website when you are logged in as a student • mPulse page on MYMTN App. • Dialling *344# and selecting birthday reward Q. Will I be able to update my birthday details after providing it? A . No, once you have provided your birthday details, you will not be allowed to change the details again. Q. Will I be able to transfer my birthday airtime bonus via MTN Share n Sell? A. No, you will not be able to share your birthday airtime bonus via share n sell. Q. What are the services that I can use my birthday airtime bonus for? A . The airtime bonus will be used for National Voice calls, National SMS and Pay As You Go Data. Q. What is the rate that at which I will be charged for Calls, SMS and Data from my birthday airtime bonus? A. Your Calls, SMS and Data from your birthday airtime bonus will be charged as follows: • National Calls – 15k/sec • National SMS – N4 • PAYG data – N15/Mb Q. What is the validity of the Birthday reward? A. The airtime bonus will be valid till 11:59 pm of the following day. Q. For the free 30MB bonus, do I need to send any keyword to activate it? A. No, you, will NOT be required to send any keyword to any shortcode to activate the Free data. As an mPulse customer, once you are accessing mPulse website or App for the first time, you will be allocated the 30MB for FREE. Q. What is the validity of the 30MB mPulse Website/App offer? A. The free 30mb will be valid for 30 days after which all unused bonus will clear. Q. Can I use the free 30MB to browse all websites or App? A. No, you can only use the free 30MB to browse on mPulse website or App. Q. If I buy any of the Special mPulse data bundle, will I be able to rollover any used data bonus from the 30MB into the special data bundle? A. No, if you have active 30MB and the buy any of the special mPulse data bundles, all your charges while on mPulse website will be deducted first from the free 30MB after which you will be charged from the special mPulse data bundle. Q. As a parent, I want to be transferring from my airtime/data to my child’s number on a periodic basis A . To transfer airtime/data to your child’s number, you will be required to follow the steps below: Step 1: Register for Parent-Child linking service by dialling *344*5*1#. Step 2: Once you have registered for the service, you will be required to register your child’s number as your beneficiary by dialling *344*5*1#. You will be able to add your child via MyMTNNApp or mPulse website. Step 3: Upon dialling *344*5*1#, you will be required to enter your Child’s number, select Product type (either Airtime Weekly, Data Weekly, Airtime Monthly or Data Monthly), after which you select airtime or data value then your self-care Step 4: Once the system receives your request, it will check to confirm if you have enough airtime to complete your transaction. If you have enough airtime, the transaction will be completed. Q. Must I the Parent be on mPulse to enjoy Parent-Child linking service? A. As the Parent, you can use Parent-Child linking service while all tariff plan EXCEPT mPulse plan BUT your child MUST be on mPulse to benefit from the service. Q. How many children number can I add to my beneficiary list? A. You can add up to a maximum of six (6) child numbers to your beneficiary list. Q. How many parents can a child be linked to? A. A child can be linked to a maximum of 2 parents at a time. Q. Will I be able to transfer airtime/data every day to my registered Child? A . No, you will be able to transfer either airtime or data every 7days or 30days but depending on the frequency selected during the initial transaction. Q. Will I be able to transfer airtime and data on the same transaction? A . No, you will be able to transfer airtime and data separately. Q. I selected Airtime Weekly during my transfer. Will I be able to change it to Airtime Monthly? A. Yes, simply dial *344*5*4#, select the Child’s number you want to change the frequency, select new Product type, new Product value and then enter your self-care PIN. Q. Will I be able to receive airtime/data from my Parent if I migrate out of mPulse? A. No, you will be automatically unlinked from your Parent’s beneficiary list immediately you migrate out of mPulse plan and you will no longer be able to receive airtime/data from your parent. Q. My Child migrated out of mPulse but has migrated back to the plan; can I transfer airtime/data to the number? A. Yes, you will have to add the number again to your Beneficiary list by dialling *344*5*2# and then follow through the steps. Q. How can I get my self-care PIN code for the airtime/data transfer? A . Simply dial *344*5*8#, then enter the following details: • Mother’s maiden name • Date of birth. E.g. dd/mm/yyyy • State of Origin Once the system confirms that all the information provided are correct, it will send you your self-care PIN. Q. Will I be able to view my airtime/data transfer history to my Child’s number? A . You can view your airtime/data transfer history by dialling *344*5*7# and the system will display the product shared, amount shared and date of sharing. Conclusion MTN mPulse is completely free to join, you can also check the airtime balance by dialling *556#. To check your bonuses dial *344*2*2#.***prbxselfnetwork***

No comments:

Featured post

Becoming a SOFTWARE ENGINEER

As technology evolves and becomes a bigger part of everyday life, so too does the need for technology professionals. Software engineers desi...